Refund policy
Refund Policy
Returns
We accept returns on eligible items within 7 days of delivery.
To be eligible for a return:
• Item must be unworn, unwashed, and in original condition
• Original tags must be attached
• Item must be returned in original packaging
Items sent back without prior approval will not be accepted.
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Non-Returnable Items
The following items are final sale and not eligible for return or refund:
• Pre-order items
• Sale or discounted items
• Gift cards
• Accessories (including but not limited to jewelry, hats, and hair accessories)
• Bodysuits, intimates, or swimwear
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Pre-Order Policy
Pre-order items are clearly marked on the product page and are final sale.
Estimated ship dates are provided for convenience and are subject to change due to production or supplier delays. Delays in pre-order shipping do not qualify for refunds, returns, or chargebacks.
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Refunds
Once your return is received and inspected, you will be notified of approval or rejection.
If approved:
• Refunds are issued as store credit only
• Original shipping costs are non-refundable
Store credit will be issued within 5–7 business days of return approval.
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Exchanges
We do not offer direct exchanges. If you need a different size or style, please return your eligible item for store credit and place a new order.
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Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at shopfruitofthespirit@gmail.com with photos so we can resolve the issue.
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Lost or Delayed Packages
We are not responsible for lost, stolen, or delayed packages once marked as delivered by the carrier.
Shipping delays, including carrier delays or pre-order delays, do not qualify for refunds.
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Return Shipping
Customers are responsible for return shipping costs unless the item was damaged or incorrect.
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Questions
If you have questions regarding returns, refunds, or pre-orders, please contact us before placing an order at:
💌 shopfruitofthespirit@gmail.com